Introduction:
The customer is a leading asset management company in India, established in 2009 and headquartered in Mumbai. The organization offers a diverse portfolio of mutual fund schemes – including equity, hybrid, and debt funds – catering to a wide spectrum of retail and institutional investors across the country. With a strong focus on disciplined investing and investor trust, the customer manages critical financial workloads that demand high availability, security, and regulatory compliance.
Industry:
BFSI
Offering:
Managed Service Support
AWS Services:
- Redis Cache,
- Standard topics,
- ELK,
- EMR,
- Amazon Athena,
- AWS Glue,
- CloudHSM,
- AD Connector,
- AWS Organization,
- AWS Resource Access Manager
Business Need:
The customer runs a large and complex AWS environment (102 EC2 and 18 RDS instances) supporting critical workloads. Their current service provider has failed to close VA/CR findings on time, respond to priority incidents effectively, and manage infrastructure proactively. This has led to security risks, operational instability, and concerns around business continuity.
They need a reliable managed services partner to deliver timely remediation, proactive cloud and database management, stronger security governance, and assured business continuity – not just reactive support.
Solution Approach:
Rapyder partnered with customer to assess its application and infrastructure landscape and deliver 24×7 managed services support across security, cost optimization, patching, scalability, and ongoing infrastructure maintenance. The team manages and supports all production workloads, ensuring stability and performance across critical applications.
Implementation Steps:
- Backup Strategy: Automated daily AMI backups using AWS Lifecycle Manager and AWS Backup, with 30-day retention for assured recoverability.
- Patch Management: Regular patching of all instances to minimize vulnerabilities and maintain system integrity.
- URL Monitoring: 24×7 uptime monitoring using StatusCake to detect and resolve issues proactively.
- Infrastructure Reporting: Monthly health reports with actionable recommendations for continuous optimization.
- IAM Governance: Strict adherence to AWS IAM best practices to ensure secure, role-based access control.
Reaping Rewards:
The transformation delivered measurable operational and strategic benefits:
- Accelerated Release Velocity through automated CI/CD pipelines
- Stronger Security Posture with embedded DevSecOps controls
- End-to-End Application Visibility across microservices and legacy workloads
- Reduced Manual Effort & Improved Cross-Team Collaboration via automation
- Secure & Scalable API Governance for production systems
- High-Stability Execution across multiple sprints.
