Introduction
HONO.ai is a global HCM platform focused on improving employee experience and strengthening organizational culture. With comprehensive HR solutions covering recruitment, onboarding, engagement, and talent management, HONO.ai supports 300+ clients across 25+ countries, blending innovation with human connection.
Client
HONO.ai
Industry
Human Capital Management
Offering
An AI-powered, multi-tenant conversational agent.
AWS Services
Amazon API Gateway, AWS Lambda, Amazon Bedrock, Amazon S3, DynamoDB, Amazon OpenSearch, Amazon Textract
Business Need
HONO.ai required a secure, scalable, AI-powered research assistant capable of supporting:
- Complex scientific and mathematical queries
- Real-time insights for R&D teams
- Personalized responses based on uploaded documents
- Continuous learning to improve decision accuracy
- High concurrency (10,000+ users)
- Strong tenant-level data isolation and governance
They needed an enterprise-grade GenAI solution tailored for multi-tenant environments.
Solution Approach
Rapyder engineered a multi-tenant, secure GenAI platform powered by Amazon Bedrock and RAG (Retrieval-Augmented Generation). The solution provides:
- Tenant-level data isolation
- Automated document ingestion & vector indexing
- Bedrock-powered domain-specific responses
- Dedicated S3 storage, OpenSearch indexes, and DynamoDB tables per tenant
- API-key-based authentication and fine-grained access control
- High scalability with Lambda concurrency, API throttling & OpenSearch sharding
- Built-in data privacy controls with encryption and strict tenant isolation
- Real-time threat detection with monitoring, anomaly detection, and rate limiting
The Result
A fully production-grade, future-ready AI assistant platform.
Reaping Rewards
- Complete Data Isolation: Zero security incidents; guaranteed tenant separation
- Higher Operational Efficiency: 45% improvement due to automation & streamlined workflows
- Improved User Engagement: 25% increase through personalized interactions
- Scalability & Performance: Seamlessly supported 50% more client orgs & 60% more concurrent users
- Simplified Compliance: 90% reduction in audit preparation time
- Availability: Delivered 99.9%+ uptime with seamless scalability supporting 10,000+ concurrent users without performance degradation.
- Generative AI Abuse Prevention: Prevented 98% of unsafe or non-compliant AI outputs using content moderation and prompt governance controls.
