Introduction:
A leading IT consulting company powers a data-driven customer engagement ecosystem that enables the world’s leading organizations to earn customer loyalty every day. Reward360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Standard Chartered Bank, American Express, HDFC Bank, ICICI Bank, and Axis Bank. Reward360 has 1000+ global retail partnerships and offers clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.
Industry:
IT & Management Consulting Services
Offering:
Managed Service Support
AWS Services:
- EC2
- EKS
- RDS
- CloudTrail
- AWS Advanced Shield
- Security Hub
- CloudWatch
- ALB
- GuardDuty
- Route53
- SNS
- S3
- WAF
Business Need:
The customer was running the majority of its workloads on AWS, primarily on EC2 instances within Auto Scaling Groups, incurring nearly $40,000 per month in on-demand costs. To bring this spend under control, they are looking for a cloud managed services provider to drive cost optimization through strategic rightsizing and the adoption of AWS Savings Plans.
Solution Approach:
Rapyder conducted a series of in-depth discussions with the customers to gain insights into their infrastructure setup, workflows, and operational processes.
- The gathered information was meticulously transformed into a comprehensive technical design document to streamline the managed services.
- Rapyder provides continuous support through regular audits and reviews, ensuring ongoing improvements and alignment with industry’s best practices.
Reaping Rewards:
- Patch management helped Reward 360 to have significant improvement is performance of the applications and maintain N-2 compliance as per RBI guidelines.
- Cost optimization using FinOps helped Reward 360 to cut down EC2 MRR by $5500
- Onboarding best practices (CloudTrail best practices alarms, IAM change alerts, RCMT* tool etc.) helped Reward 360 to obtain vast Inventory automated, meet security compliance requirements.
