Introduction:
Our Customer powers a data-driven customer engagement ecosystem that enables the world’s leading organizations to earn customer loyalty every day. Their loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands. They have 1000+ global retail partnerships and offer clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.
Industry:
IT & Management Consulting Services
Offering:
Managed Service Support
AWS Services:
- EC2
- EKS
- RDS
- CloudTrail
- AWS Advanced Shield
- Security Hub
- CloudWatch
- ALB
- GuardDuty
- Route53
- SNS
- S3
- WAF
Business Need:
The customer was running the majority of its workloads on AWS, primarily on EC2 instances within Auto Scaling Groups, incurring nearly $40,000 per month in on-demand costs. To bring this spend under control, they are looking for a cloud managed services provider to drive cost optimization through strategic rightsizing and the adoption of AWS Savings Plans.
Solution Approach:
Rapyder conducted a series of in-depth discussions with the customers to gain insights into their infrastructure setup, workflows, and operational processes.
- The gathered information was meticulously transformed into a comprehensive technical design document to streamline the managed services.
- Rapyder provides continuous support through regular audits and reviews, ensuring ongoing improvements and alignment with industry’s best practices.
Reaping Rewards:
- Patch management helped customer have significant improvement is performance of the applications and maintain N-2 compliance as per RBI guidelines.
- Cost optimization using FinOps helped customer to cut down EC2 MRR by $5500
- Onboarding best practices (CloudTrail best practices alarms, IAM change alerts, RCMT* tool etc.) helped customer obtain vast Inventory automated, meet security compliance requirements.
