Industry Expertise
Secure, compliant, and highly available cloud operations for banks, fintechs, and insurance providers.
Case Study
DesignCafe needed a partner who could:
Rapyder deployed a full-stack Managed Cloud Services model tailored for DesignCafe’s AWS environment. The focus was simple – stabilize, secure, and scale.
Key elements of the solution included:
Smarter Patch Management boosted application performance and reduced vulnerabilities.
Cost Optimization efforts unlocked measurable monthly savings.
A leaner infrastructure operating model helped DesignCafe run workloads more efficiently with lower overhead.
Vouchagram, a gifting and loyalty platform, sought to scale its AWS infrastructure while ensuring high availability, cost control, and performance. Their internal team lacked bandwidth to manage and optimize the growing cloud environment.
Rapyder delivered fully managed AWS services, including:
99.98% application uptime
Upto 20% reduction in monthly cloud spend
Enhanced deployment agility with DevOps automation
Streamlined support with 24/7 cloud operations
| SERVICE AREA | RAPYDER-MANAGED ACTIVITY | CUSTOMER OUTCOME |
|---|---|---|
| CloudOps | Monitoring, incident coordination, maintenance, capacity, and service reporting | Clear day-to-day operational ownership |
| SecOps | Findings, identity and configuration reviews, remediation coordination, and evidence | Stronger control hygiene and risk visibility |
| FinOps | Allocation, budget and anomaly review, rightsizing, commitments, and action tracking | Better financial accountability for cloud spend |
| Resilience | Backup monitoring, recovery runbooks, testing support, and corrective actions | Greater confidence in workload recoverability |
| Automation | Infrastructure as code, runbooks, policy workflows, and repeatable remediation | Less manual work and configuration drift |
Rapyder provides one managed operating model across AWS, Microsoft Azure, Google Cloud Platform, hybrid infrastructure, and multi-cloud estates. The service can cover monitoring, incidents, maintenance, security operations, backup readiness, cost governance, automation, and continuous improvement according to a documented scope.
Onboarding maps workloads, dependencies, criticality, tools, access, support processes, and ownership. Rapyder then establishes monitoring, escalation, runbooks, maintenance, reporting, and a prioritized improvement backlog. Customer teams retain application, data, business, compliance-interpretation, and risk decisions unless additional responsibilities are explicitly included.
The purpose is not merely to close tickets. Service reviews connect operational data with reliability, security, recovery, performance, cost, automation, and modernization decisions.
CDO
As Rapyder’s Chief Delivery Officer, Rahul Kundu guides the Managed Services team with a clear mission: deliver reliability without complications.
He builds teams that listen deeply, respond quickly, and own outcomes end-to-end. Rahul’s leadership ensures that every migration, deployment, or day-to-day cloud operation is handled with the precision, transparency, and consistency enterprises expect.
Rapyder’s managed cloud services give businesses a single, accountable partner for running cloud environments across AWS, Azure, and Google Cloud Platform. Whether you’re running workloads on one cloud or managing a multi-cloud strategy across providers, our team of 300+ certified cloud engineers handles operations, security, cost optimisation, and continuous improvement; so your team stays focused on the work that matters.
We are cloud-agnostic by design. That means we recommend the right cloud for each workload rather than locking you into a single provider. From mission-critical production systems to dev/test environments, our managed services keep your infrastructure running at peak performance, 24 hours a day, every day of the year.
As top cloud managed service providers in India, we empower businesses to focus on innovation while we expertly manage their cloud infrastructure. Here’s what sets us apart from other cloud managed services companies:
With Rapyder’s cloud and managed services, you gain a strategic partner who’s committed to your success with cloud based managed service delivery that’s proactive, secure, and scalable.
Rapyder stands out as one of the leading managed cloud service providers in India, offering reliable and scalable cloud solutions tailored to your business needs. Our expert team ensures seamless cloud infrastructure management, enabling businesses to optimize performance, reduce costs, and enhance overall efficiency.
Cloud managed services are not just a luxury—they are essential for businesses across various industries. Here’s how different sectors can benefit from Rapyder’s comprehensive cloud managed services offerings
In the healthcare industry, data security and compliance are paramount. Rapyder’s secure and reliable cloud-based managed services ensure patient data is protected, compliance is maintained, and operational efficiency is improved.
At Rapyder, we understand that managing cloud infrastructure can be overwhelming. That’s why we offer a range of key cloud computing managed services designed to simplify your cloud journey and ensure your business thrives in the digital era. Our managed cloud computing services are second to none.
Choosing Rapyder’s Cloud Managed Services means partnering with a team that genuinely cares about your success. Let us help you navigate the complexities of cloud management, so you can achieve your business goals with confidence and ease, no matter where you are in India.
Experience the difference with Rapyder—your trusted partner in cloud managed services provider in Bangalore, Mumbai, and Delhi.
Choosing Rapyder’s Cloud Managed Services means partnering with a team that genuinely cares about your success. Let us help you navigate the complexities of cloud management, so you can achieve your business goals with confidence and ease.
Experience the difference with Rapyder—your trusted partner in cloud-based managed services. We are one of the top managed cloud service providers in India.
Connect With Us!
Most AWS partners keep systems running. We keep businesses moving.
At Rapyder, Managed Services go beyond monitoring. We manage performance, cost, security, compliance, and resilience as one connected operating model.
We integrate:
This isn’t ticket resolution. It’s operational ownership.
Downtime isn’t reacted to. It’s designed against.
No billing shocks. No reactive firefighting.
For BFSI, Fintech, and regulated industries:
When audits happen, you’re prepared.
We implement structured monitoring using:
Leadership gets clarity — not just uptime metrics.
We don’t just maintain AWS environments. We prepare them to scale across regions, products, and future expansion.
Common Questions
Scope can include monitoring, incident management, patching, configuration maintenance, security operations, backup checks, recovery support, performance, cost governance, automation, and reporting. Covered environments, hours, exclusions, service levels, and customer dependencies are documented during onboarding.
Yes. Rapyder can apply consistent ownership, monitoring, incident, security, recovery, cost, and governance processes across platforms while using their native tools. Technical controls remain platform-aware; multi-cloud management should not force every workload into an identical design.
Usually not. Rapyder extends the internal team by owning agreed operational activities and supplying specialist capacity. The customer typically retains application ownership, business priorities, data governance, risk acceptance, and approval for material changes.
Rapyder reviews accounts, workloads, dependencies, access, monitoring, incidents, maintenance, backups, security, cost, documentation, and support processes. The teams then agree responsibilities, severity definitions, escalation, maintenance windows, reporting, and stabilization priorities before steady-state operations begin.
They can include identity and configuration reviews, monitoring, findings management, vulnerability remediation support, evidence, and action tracking. Rapyder can operate agreed controls, but the customer must determine applicable obligations and validate compliance across technology, people, applications, data, vendors, and processes.
The service can improve allocation, budget visibility, anomaly response, rightsizing, commitment planning, and optimization governance. Engineering, finance, product, and leadership teams still need to approve and implement trade-offs. FinOps is a continuous operating practice, not a one-time savings report.
The agreement should define scope, service hours, severity levels, acknowledgement and response targets, escalation, maintenance responsibilities, exclusions, reporting, and customer dependencies. Availability or recovery outcomes should be committed only where the architecture and operating responsibilities can support them.
Co-Founder & CTO, Rapyder
Service Level Agreement
Security Posture
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