One year on from signing our Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) in April 2024, we’re sharing the results: a 60% increase in new deals and 51% growth in customer accounts, powered by Generative AI (Gen AI) innovation at the center of the partnership.
As an AWS Premier Tier Services Partner, we’ve used the SCA to shift from technology-led offerings toward industry-specific solutions — moving from a traditional service provider role to a strategic enabler of digital transformation in India.
Generative AI: Accelerating Industry Outcomes
Since signing the SCA, we’ve delivered more than 35 Gen AI proofs of concept and launched more than 20 production-ready solutions, including:
AI-Powered VoiceBot Built on Amazon Nova Sonic
Integrated with OpenSearch and DynamoDB, we’ve implemented this solution for customers including Fibe and Stellaps, delivering secure, real-time, human-like conversations. It’s improved customer engagement, accelerated query resolution, and freed up human agents for more complex work.
Multilingual Voice Search Platforms
These platforms let users access information using natural speech across multiple languages and regional dialects — making digital services more inclusive and accessible for diverse audiences.
Automated Document Summarization
This solution condenses lengthy documents into short, coherent summaries without losing key insights, helping businesses save time, make faster decisions, and quickly grasp what matters.
Together, these Gen AI innovations, made possible through the SCA, are delivering faster decisions, deeper personalization, and transformative outcomes for our customers across BFSI, healthcare, and manufacturing.
Cloud Center of Excellence: The Engine Behind the Innovation
To keep pace with growing customer demand for cloud services, we established a dedicated Industry Center of Excellence (ICoE) as our hub for innovation. Over the past year, the ICoE has:
Delivered
21 industry-aligned solutions, including four FTR-ready offerings for BFSI, healthcare, and manufacturing
Enabled
11 new enterprise partnerships, including with Snapdeal
Supported
45 SMB and startup collaborations in migration, modernization, and AI/ML
Working closely with AWS experts, the ICoE has helped Indian enterprises accelerate AWS Cloud adoption — driving innovation, increasing productivity, optimizing costs, and fueling growth. This industry-aligned focus, enabled by the SCA, has strengthened our client relationships and expanded our presence across India.
Scaling Talent to Lead the Gen AI Wave
According to AWS and AlphaBeta research, India’s demand for cloud professionals is projected to reach 14 million roles by 2026, with a widening digital skills gap expected by 2028. To help close that gap, we’ve invested heavily in workforce development since signing the SCA. In the past year alone, we:
- Achieved 150 AWS Certifications, including in Gen AI and AI/ML
- Earned the AWS Generative AI Competency
- Expanded our workforce by 45% to meet rising demand
These investments are equipping our teams to lead the next wave of digital transformation for Indian enterprises.
Leadership Perspectives
Amit Gupta, Founder & CEO, Rapyder
“Our strategic collaboration with AWS transformed us from a service provider to a strategic enabler, with Gen AI as our growth engine. Our investments in Gen AI and our Industry Center of Excellence (ICoE) are helping us lead India’s digital evolution.”
Athreya Ramadas, Co-Founder & CTO, Rapyder
“The strategic collaboration with AWS has given us the resources and support to push the boundaries of what’s possible with cloud and Gen AI. Our AWS Generative AI Competency and expanded workforce are testament to our commitment to innovation and customer obsession.”