Rapyder runs 24×7 monitoring, security, cost control and disaster recovery across AWS, Azure, Google Cloud, Databricks and Snowflake as one operating model, under one SLA, and fixes the reasons incidents keep coming back, not just the tickets. An AWS Premier Tier Services Partner and audited AWS Managed Service Provider.
Managed Services engagements
virtual machines under management
saved for clients every year through cost optimization
certified cloud & security engineers
AWS Premier Tier Partner
AWS Managed Service Provider (MSP)
AWS Well-Architected Partner
AWS Security Consulting Competency
AWS Resilience Services Competency
Solutions Partner for Infrastructure (Azure)
Solutions Partner for Security
PNB Housing
Overview
Managed cloud services (also called cloud managed services) are the ongoing operation of a company’s cloud environment by a specialist provider, called a cloud managed service provider (MSP). The MSP takes responsibility for 24×7 monitoring, incident response, patching, security, backup and disaster recovery, and cost optimization under an agreed SLA, so in-house teams can focus on product and business priorities.
“
A managed services vendor closes tickets. A managed services partner asks why the ticket kept coming back.
That difference shows up nowhere as clearly as in the 3 a.m. page that never gets sent, because something upstream already caught the problem, fixed it, and told you about it after the fact instead of during it.
Services
A structured health check of your cloud environment against AWS’s own best practices. See Rapyder’s Well-Architected Framework Review for the full assessment.
Backup, failover, and recovery planning so an outage costs you minutes, not days. See Rapyder’s Cloud Disaster Recovery Services for the full breadth.
Threat detection, identity governance, and compliance support built into daily operations. See Rapyder’s Managed Security Services for the full scope.
Continuous cost visibility and rightsizing across AWS, Azure, GCP, and platforms like Databricks and Snowflake. See Rapyder’s Cloud FinOps Services for the full detail.
AWS
Azure
Monitoring
CloudWatch
Azure Monitor
Security
Security Hub, GuardDuty
Microsoft Defender for Cloud, Microsoft Sentinel
Governance
Control Tower, Organizations, Config
Azure Policy
Backup
AWS Backup
Azure Backup
Cost
Cost Explorer, budgets
Azure Cost Management
If your priority right now is getting to the cloud in the first place, not running what’s already there, Rapyder’s Cloud Migration Services and Cloud Modernization Services cover that ground first, with Managed Services picking up once you’re live.
AIOps
Most managed cloud service providers still mean someone watching a dashboard and opening tickets when it turns red. Rapyder’s model, and its approach to enterprise cloud management, has moved past that on two fronts.
Instead of running CloudOps, DevOps, SecOps, and FinOps as separate contracts with separate teams, Rapyder runs them as one connected operating model, with a single partner accountable for everything.
Agentic AI and DevOps agents triage alert floods, correlate root cause across layers, and trigger self-healing workflows automatically, shrinking resolution time from hours to minutes.
Service area
Rapyder-managed activity
Customer outcome
CloudOps
Monitoring, incident coordination, maintenance, capacity, and service reporting
Clear day-to-day operational ownership
SecOps
Findings, identity and configuration reviews, remediation coordination, and evidence
Stronger control hygiene and risk visibility
FinOps
Allocation, budget and anomaly review, rightsizing, commitments, and action tracking
Better financial accountability for cloud spend
Resilience
Backup monitoring, recovery runbooks, testing support, and corrective actions
Greater confidence in workload recoverability
Automation
Infrastructure as code, runbooks, policy workflows, and repeatable remediation
Less manual work and configuration drift
Comparison
Both promise to keep the lights on. Only one tells you why they flickered in the first place.
Traditional Managed Services
Rapyder’s AIOps-Driven Managed Services
Alert handling
Manual triage, ticket by ticket
AI-correlated root cause with self-healing workflows
Cost management
Periodic bill reviews
Continuous FinOps with real-time rightsizing
Security
Siloed from day-to-day operations
SecOps embedded into daily operations
Engagement model
A vendor executing tickets
A partner aligned with C-suite transformation goals
Outcome tracking
Uptime reports
ROI and innovation outcomes, measured continuously
Use cases
BFSI · Use case A
BFSI · Use case B
Healthcare
Scheduled commercial bank with a large national branch network
! PROBLEM
A large, regulated banking environment on AWS needed comprehensive managed services support, covering security, compliance, and cost, without disrupting live banking operations.
✓ WHAT WE DID
Rapyder ran discovery sessions to document infrastructure and workflows, translated that into a technical design for ongoing managed services, and set up centralized logging and audit accounts using Control Tower, Organizations, GuardDuty, and Security Hub, backed by continuous audits and reviews.
RESULTS
99%Security Hub score achieved
✓ Reduced operational overhead through round-the-clock managed support
Asset management company offering mutual fund schemes across India
! PROBLEM
An asset management firm running on AWS needed comprehensive managed services covering monitoring, security, and cost, ideally with better real-time visibility into what was actually happening in the environment.
✓ WHAT WE DID
Rapyder audited the existing AWS setup to find gaps, built a monitoring, security, and cost-saving strategy into a technical design document, and layered in VAPT, Security Hub, GuardDuty, backup management, and patch management as ongoing managed services.
RESULTS
✓ Significant AWS cost reductions on compute resources
✓ Better scaling of availability during peak demand
✓ Faster, more proactive issue resolution through real-time insights
Global healthcare BPM provider optimizing patient and member experience
! PROBLEM
A healthcare BPM provider running critical workloads on AWS needed comprehensive managed services support to keep performance high and costs under control at scale.
✓ WHAT WE DID
Rapyder ran cost audits, right-sizing, and Reserved Instance planning, layered in performance tuning and architectural improvements, and coordinated ongoing patch management to keep the infrastructure secure and compliant.
RESULTS
30%cost savings compared to on-premise infrastructure (up to)
✓ Boosted application reliability and performance
✓ Faster, more proactive decision-making through real-time insights
Testimonials
Satish Kumar Rao Kalanatham
AVP, Sagility
“
Rapyder is an excellent service partner. They take care of proactive and reactive support for our cloud estate and add value through a partnership with our core engineering delivery.
Satish Kumar Rao Kalanatham
AVP, Sagility
Simulation
A simulation of how an AIOps agent resolves an incident, end to end, without waking anyone up.
A live simulation of a next-gen managed services workflow: an EC2 instance hits 100% disk utilization, and the agent detects, diagnoses, and resolves it end to end.
/data volume — i-0a2f…c91
1
CloudWatch alarm: DiskSpaceUtilization > 90%
detected
2
Correlates metrics — capacity issue, safe to auto-remediate
cause found
3
SSM Automation expands volume +5%, resizes filesystem — no reboot
resolved
4
Root cause, action taken, cost — sent to Slack
sent
Volume size
Utilization
Time to resolve
Downtime / pages
Video
How is Rapyder Different from Other AWS Cloud Consulting Partners
Rapyder Cloud Services Corporate Video
Accelerators
Most managed services engagements stall at a monitoring dashboard and a support inbox. Rapyder’s don’t: we start from accelerators built for real operations.
Operational Accelerators
Governance & Cost Accelerators
Groups related alerts into one root cause instead of ten separate tickets.
Resolves known failure patterns automatically, without waiting on a human to act.
Gives leadership one view across performance, cost, and security instead of three separate tools.
Flags resource exhaustion days before it happens, instead of reacting after the alert fires.
Flags and resizes over-provisioned resources automatically, on a schedule, not just at renewal time.
Helps enforce controls mapped to PCI-DSS, HIPAA and ISO 27001.
Runs recovery drills and validates restore points on a schedule, instead of discovering backups don’t work during a real outage.
Patches and reboots production fleets on a defined maintenance window automatically, instead of manual patch nights.
Auto-tags and assigns cost ownership to every resource at creation, instead of chasing orphaned spend after the fact.
Rolls up spend across AWS, Azure, GCP, Databricks, and Snowflake into one forecast, not five.
Why Rapyder
Rapyder is an audited AWS Managed Service Provider and AWS Premier Tier Partner. Here is what that means for your day-to-day operations.
Rapyder’s dedicated Cloud Centre of Excellence keeps your infrastructure future-ready, not just maintained.
Rapyder works directly with your C-suite, aligned to transformation goals, not just uptime numbers.
Autonomous agents catch incidents early, cut through alert noise, and self-heal known issues, shrinking resolution time.
Controls designed to support PCI-DSS, HIPAA and ISO 27001; your compliance team defines the obligations.
Granular cost accountability, forecasting, and continuous rightsizing, so every cloud dollar is working.
Engagements report against agreed outcome measures.
Expert
TALK TO OUR MANAGED CLOUD SERVICES EXPERT
Chief Delivery Officer (CDO)
Rahul leads Managed Services at Rapyder as CDO, bringing over 11 years across IT infrastructure, digital workplace transformation, end-user computing, and cloud migration. Before Rapyder, he worked with HCL Technologies, Dell Services, Trianz IT & Cloud Solutions, and Microland, delivering for clients including Amazon Partners, LinkedIn, Kellogg’s, and healthcare providers across North America and the GCC. Based in Bengaluru, Rahul holds a postgraduate management degree from IMT Ghaziabad.
Have a question about your managed services journey? Reach out directly.
48-hour response
FAQs
Rapyder covers 24×7 monitoring and incident management, patching, backup and disaster recovery, security operations, FinOps cost governance and AIOps automation across AWS, Azure, Google Cloud, Databricks and Snowflake. Scope, coverage hours and SLAs are written into the contract during onboarding, and you get regular reports on uptime, incidents, security posture and spend.
Managed cloud services are usually priced as a fixed monthly fee or a percentage of your monthly cloud bill. The price depends on the number of accounts and resources, coverage hours, compliance scope and how much is already automated. Rapyder gives a fixed monthly quote after a free assessment of your environment.
Look for written response times by severity, not just an uptime number. A strong MSP SLA defines a P1 (production down) response in minutes, 24×7 coverage, a named escalation path and service credits for misses. Rapyder writes response times by severity into every contract during onboarding.
Yes. Rapyder is an AWS Premier Tier Services Partner and an audited AWS Managed Service Provider, and a Microsoft Solutions Partner for Infrastructure (Azure). It runs one operating model across AWS, Azure and Google Cloud, plus data platforms like Databricks and Snowflake: the same monitoring, incident process, security controls and cost reporting, built on each cloud’s native tools. You get one SLA, one escalation path and one consolidated cost view instead of a separate vendor for each cloud.
No. A managed service provider takes over agreed operational work such as monitoring, patching, incident response and cost reviews, and adds specialist skills on demand. Your team keeps application ownership, business priorities and approval for major changes, and you keep full ownership of and admin access to your cloud accounts.
If one to three people run your infrastructure, a managed service provider usually costs less than building 24×7 cover in-house, because one engineer cannot cover nights, weekends and leave. Startups typically hand an MSP monitoring, security baselines and cost control, then hire in-house DevOps later for product-specific work.
Rapyder builds compliance into daily operations with automated guardrails, centralized audit logging and continuous security reviews mapped to PCI-DSS, HIPAA and ISO 27001. Audit evidence for patching, backups and access is kept ready for your auditors. Rapyder can operate agreed controls, but the customer must determine applicable obligations and validate compliance.
Traditional monitoring alerts you when a threshold is crossed, and a person investigates. AIOps groups related alerts, identifies the likely root cause across layers, and runs self-healing runbooks for known issues.
The service can improve allocation, budget visibility, anomaly response, rightsizing, commitment planning, and optimization governance. Engineering, finance, product, and leadership teams still need to approve and implement trade-offs. FinOps is a continuous operating practice, not a one-time savings report.
Rapyder aims to complete onboarding within weeks, without re-migrating anything. Rapyder reviews your accounts, workloads, dependencies and current runbooks, sets up monitoring, access and escalation, and then takes over operations in phases, so there is no gap in cover during the handover.
Rapyder Cloud Solutions, founded in 2017 and headquartered in Bengaluru, is an AWS Premier Tier Services Partner and a Microsoft Solutions Partner with three Azure specializations. It is ISO/IEC 27001:2022 certified, with 400+ employees and 1,000+ projects delivered.
Blogs
May 11, 2024 · 3 min read
Next-Gen AWS Managed Services Partners: Amazon Web Services is one of the most popular on-demand cloud computing platforms. Due to its popularity, AWS grew…
Aug 26, 2025 · 3 min read
“Banks embracing the benefits of managed cloud services aren’t just keeping up – they’re redefining finance.” The banking sector is navigating a digital revolution,…
Jan 7, 2026 · 5 min read
AWS Monitoring Tools: An Introduction By 2026, AWS monitoring isn’t just about checking uptime or watching CPU graphs. It has grown into something far more powerful: AI-driven…
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