The world is faced with an unprecedented medical crisis in the form of COVID-19. This threat has totally disrupted not just our businesses but our very lives as well.
At Rapyder, our foremost concern is the health and well-being of our colleagues and their families and also you, our business partners, your loved ones and your valued employees. There can be no compromise on that.
We remain committed to providing the service and support that our Customers and Partners have come to expect of our Organization throughout this situation. To keep ours and yours business as usual, we have set into motion our pre-established Business Continuity Plan to tackle this issue at hand.
These measures include:
– Adherence to local government guidelines
– Remotely work from home authorized for all employees
– Suspension of travel for the immediate future
– No face-to-face meetings till situation clears down
– Circulation of emergency contact information
– Primary as well as Secondary contact points for SMEs, Project coordinators
Our contingency plan is designed with multiple level backups to ensure that your business is kept running. Our team has been equipped with the necessary tools to ensure a seamless business execution and we are fully enabled to conduct external discussions over voice and video.
Our account managers and cloud engineers will remain fully operational and accessible to address all your requirements. We will continue to watch this situation closely, react accordingly and communicate any substantial changes with our customers and partners.
We, at Rapyder, are honored to have you as our Customers and we are indeed grateful and thankful for this opportunity.
Shelter in place and stay safe…
Amit Gupta, Co-Founder & CEO